Mateen Hasan Khan
Mr. Mateen Hasan Khan, 1Research Scholar (First), Department of Pharmaceutical Science, Venkateshwara University, Gajraula, Amroha, U.P., India.
Rahul Shukla
Prof. Rahul Shukla, Research Supervisor, Department of Pharmaceutical Sciences, Venkateshwara University, Gajraula, Amroha, U.P., India
Aftab Alam
Mr. Aftab Alam, Research Scholar (Second), Department of Pharmaceutical Science, Venkateshwara University, Gajraula, Amroha, U.P., India.
Abstract
Patients' satisfaction with the cataract surgery service has been evaluated in this paper in order to identify areas for improvement, as well as to determine patient satisfaction with the referral, out-patient consultation, pre-assessment clinic, surgery, and post-operative care. Patients' comments on service improvement have also been reported. Patients' happiness levels were considerably affected by a variety of elements in the eye out patient department; in general, the more information offered to patients, the higher their levels of satisfaction were. When it comes to boosting the patient's pleasure with cataract surgery, meeting with the doctor, presenting all essential information, and providing written information are all critical elements.
Method: post-operative cataract surgery study of different parameters evaluated by the patient through physical intervention and medical parameters evaluated.
Result: By the survey of more than 400 patient of cataract surgery comes to the hospital, pre-operative and post-operative parameters evaluated. In pre-operative, parameters evaluated as social habits of patient, sex determination, types of anesthesia suitable for patient, etc. In post-operative, we have evaluated the effect of anesthesia and the level of particular type of anesthesia and recovery time. After the surgery, evaluated the effect of different types of antibiotics used for the recovery and prevention of eye.
Conclusion: By the above study conducted, the ability to comprehend both the domains of patient satisfaction as well as their relative value to patients is essential for improving the overall quality of patient care.